shoe

Terms and Conditions

Terms and Conditions

Repair Terms & Conditions


WeDoShoes takes great care in processing your shoes, handbags and heels that you entrust us with. For the repairing and cleaning of your items, we use safe and best suited process depending on the nature and condition of each individual item. Stain removal may cause damage to some items and we do not guarantee complete removal of stains. In case of recolouring, we cannot guarantee a 100% match with the original color. The new color used will be about 2 shades darker to hide the spots or defects. WeDoShoes cannot be held responsible for the inherent weakness of, or defects in materials that are not readily apparent before the processing. This applies particularly, but not exclusively, to suede, nubuck and leather.

WeDoShoes employs the most skilled repair professionals, who have years of experience behind them. All efforts are made to ensure that your repair requests are completed perfectly. However, WeDoShoes cannot be held responsible for any of the following processes:-


You are advised to inspect your items as per the receipt. Please notify us within 48 hours of receiving the receipt, regarding any complaints, concerns or questions related to your order. Our liability with respect to any physical loss or damage (viz the actual damage & not the damage that may happen during processing of shoes as mentioned in the above terms n conditions) to an article shall not exceed more than 3 times of our charge for processing it or Rs.2000, whichever is less. WeDoShoes reserves the right to refuse services to any customer or reject any item. All items are photographed prior to any cleaning/restoration process taking place to ensure a benchmark for repair standards.

THE SERVICES PROVIDED ON OR THROUGH THE SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. WITH RESPECT TO OUR SERVICES, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

Shipping and repairs are all subject to our Site Terms and Conditions and the applicable FAQs. Privacy of your information is as set forth in our Privacy Notice.

WeDoShoes reserves the right to amend the Repair Terms and Conditions from time to time without prior notice. Please check them prior to submitting each repair request.

We may need to contact you regarding your order. If you are unavailable by phone or email, we reserve the right to make repair-based decisions based on convenience, reasonableness, or at the discretion of any individual involved with your order.

Please let us know everything you would like to get repaired. Our experts will evaluate your item(s) for any additional services necessary, however due to the unique needs of our customers, we cannot guarantee unspecified repairs will be made.

It is not always possible to return an item in the original factory condition. Certain materials are proprietary to the original brand and might not be available for use in our repairs. However, it is always our goal to return items in their best possible condition. This may mean substituting materials of a similar aesthetic and quality.

Site Terms & Condition


This website is providing you a service and follows all the norms set by the government of India under the Information Technology Act, 2000. While accessing, you are bound to adhere by the rules and regulations mentioned and if any incompetence found, necessary legal actions will be taken accordingly.

Intellectual Property

This website has been registered and trademarked by WE DO REPAIRS PVT.LTD. Any imitation of logo, content, Website's design will be treated as the breach of intellectual properties law and shall be governed as per the relevant rules and regulations. If found guilty it will be publishable by law.

Content Permission & Restrictions

Any imitation or distribution of content on WeDoShoes.com for any purpose shall be treated as infringement and shall be publishable by law. Publishing of any third party content is prohibited and shall be liable for legal action.

Email Communications

By signing in you provide consent for receiving email communications, promotional offers, deals or any other such content shared with you.

Prohibited Uses of Site

Impersonating or imitating as some one else shall be liable for legal action accordingly.

Distribution of Information

The content of this website is an intellectual property of WE DO REPAIRS PVT. LTD . Any distribution whatsoever will not be tolerated and shall be publishable by law.

Links To Other Sites

WE DO REPAIRS PVT. LTD doesn't hold any liability on account of damages occurred of any kind from the content published on our website.

Warranty Disclaimer

WE DO REPAIRS PVT. LTD does not provide any warranty for the services provided. However, any loss due to mishandling or negligence on account of We Do Repairs Pvt. Ltd. shall be compensated by We Do Repairs Pvt. Ltd. Such compensation shall be up to a maximum of 3 times the value spent by the customer on the repairs.

Our product processing mechanism is designed to treat every article in an effective way. We select the best possible way of reviving your shoes and handbags. We are responsible for repairing the damages. WE DO REPAIRS PVT. LTD is not responsible for any flaw which surfaces during the refurbishing process.

No warranties shall be provided for the services. All the services mentioned are ''As Is'', and WE DO REPAIRS PVT. LTD shall not be liable for any loss incurred post such services.

Changes To the Agreement

The above mentioned information is liable to change at any time without any prior notice. We Do Repairs Pvt. Ltd. shall not be liable for any loss incurred

Contact us

In case of any queries pertaining to the use of our site please contact us. We will try and resolve all queries within 48 hours of the receipt of the same.